It is our job to maintain a hiring process
that is both thorough and stringent when
it comes to finding our staff of caregivers:
that is both thorough and stringent when
it comes to finding our staff of caregivers:
- We perform both local and national
criminal background check - We review DMV driving records
- Social security validation
- Employer reference check
- We verify First Aid Certification
- Ensure our staff is TB cleared.
We at Homecare Consultants Unlimited, feel privileged that our
industry affords us the opportunity to care for and touch the
lives of people in our community. We take great pride in
ensuring that our company, as a team reflect the values of care,
respect and accountability in the work we present.
A Homecare Consultant Unlimited employee will strive to:
BE COURTEOUS
Acknowledge your client and family members and speak to
them in a pleasant, friendly tone. Be patient and listen to them.
BE RESPONSIVE
Identify and acknowledge your client’s needs. Take initiative.
Take action. If you cannot meet their needs, notify
management and follow up to ensure your client’s satisfaction.
INDIVIDUALIZE YOUR SERVICE
Make each client feel that he/she is your most important
consideration. Listen to the client. Get to know the client and
try to determine and anticipate his/her unique needs. Look for
what you can do, instead of what you cannot do.
BE ACCOUNTABLE
Client service is our job.
THINK BEYOND THE MOMENT
Everything you do or say, every action or inaction has impact.
Anticipate and plan for outcomes. Focus beyond the task at
hand.
BE PART OF THE TEAM
Help and support our organization. Keep the Management
informed. Work toward our goal of excellence. Ask for help
when you need it.
BE DIPLOMATIC AND TACTFUL
Be sensitive with the information you provide your client and
family members and the way in which you say it.
BE CARING AND CONCERNED
Communicate interest in meeting your client’s needs. Treat
him/her as you want to be treated. Go the extra step.
WORK WITH INTEGRITY& HONESTY
Conduct yourself so that the client and family members have
confidence that they can put their complete trust in you to
protect and care for the client.
industry affords us the opportunity to care for and touch the
lives of people in our community. We take great pride in
ensuring that our company, as a team reflect the values of care,
respect and accountability in the work we present.
A Homecare Consultant Unlimited employee will strive to:
BE COURTEOUS
Acknowledge your client and family members and speak to
them in a pleasant, friendly tone. Be patient and listen to them.
BE RESPONSIVE
Identify and acknowledge your client’s needs. Take initiative.
Take action. If you cannot meet their needs, notify
management and follow up to ensure your client’s satisfaction.
INDIVIDUALIZE YOUR SERVICE
Make each client feel that he/she is your most important
consideration. Listen to the client. Get to know the client and
try to determine and anticipate his/her unique needs. Look for
what you can do, instead of what you cannot do.
BE ACCOUNTABLE
Client service is our job.
THINK BEYOND THE MOMENT
Everything you do or say, every action or inaction has impact.
Anticipate and plan for outcomes. Focus beyond the task at
hand.
BE PART OF THE TEAM
Help and support our organization. Keep the Management
informed. Work toward our goal of excellence. Ask for help
when you need it.
BE DIPLOMATIC AND TACTFUL
Be sensitive with the information you provide your client and
family members and the way in which you say it.
BE CARING AND CONCERNED
Communicate interest in meeting your client’s needs. Treat
him/her as you want to be treated. Go the extra step.
WORK WITH INTEGRITY& HONESTY
Conduct yourself so that the client and family members have
confidence that they can put their complete trust in you to
protect and care for the client.
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